What can CIOs expect from ITIL 4? More leadership advice, for one.

14/03/2019 11:28:41 AM / by Pink Elephant posted in itil 4, devops, agile, cambio organizacional

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ITIL 4 is scheduled for release in early 2019. ITIL expert David Ratcliffe discusses what's different about this ITIL update and why the guidance remains vitally relevant to CIOs.
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